Warranties & Returns

CNW products are manufactured in our 50,000 sq. foot facility in Everson, WA USA, at ISO 9002 certified manufacturing facilities in India, and at BCI certified manufacturing facilities around the world. We rarely have to deal with warranty issues and defects.

In case of defects

Our policy is to promptly and enthusiastically repair or replace at our option any product that is defective in materials or workmanship. Return the product to us, and we will pay for the shipping back to you. Netting products do incur normal wear and tear, which is not considered a defect.

Custom Orders

For custom orders we can’t accept returns, nor can we accept order cancellations after we have cut the netting.

Inspect your Delivery

If we don’t hear from you within 45 days of delivery, we will consider that silence your acknowledgement that the order was delivered correctly. Please inspect your delivery immediately upon its delivery so that we can identify problems or shortages.

No returns will be accepted without prior approval.