Customer Service

Shipping & Delivery

Shipping times can vary depending on the product. For standard items sent via FedEx please refer to the map below for approximated shipping times. If your item is oversized or overweight, we may ship it by truck.

Privacy & Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Returns & Replacements

For custom orders we can’t accept returns nor can we accept order cancellations after we have cut the netting. For more information visit our warranties and returns page.


Orders can be placed through the website or by phone with one of our sales staff. To speak to someone from our custom sales team, call (800) 459-2147.

Payment, Pricing, & Promotions

We currently accept Visa, Mastercard, Amex, PayPal, Discover, Apple Pay, Amazon Pay, and checks. We do not offer a freight discount.

Viewing Orders

Your orders can be reviewed here if you have signed up for an account on our website. You can also email